Common questions and support documentation

• How Do Epsilon Lifecycle Niches Work?
• User Training - Part 1: Platform Structure and Functionality
• Using the Updated Campaign ROI Report - Guide (2.7 Release | 10/2023)
• User Training - Part 5: Campaign Tracking and ROI Report
• Profitability Chapter
• What Data Elements Does Strum Platform Append to Enrich the Data?
• How Are Profit Tiers Distributed?
• Channel Usage Chapter
• Creating Member Lists in the Member List Filter
• What’s the difference between the Dashboard Filter Engine and the Member List Filter Engine?

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• Video Tutorial 1 | Strum Platform Homepage Overview
• Video Tutorial 2 | Power BI Features & Functionality
• Video Tutorial 3 | Strum Platform Dashboard Filter
• Video Tutorial 4 | Strum Platform Pre-Built Insights Menu
• Video Tutorial 9 | Setting Up Your Campaign Tracking Settings
• Video Tutorial 5 | List Creation via List Manager
• Video Tutorial 8 | Setting Up Costs in the Campaign Cost Manager
• Video Tutorial 7 | List Creation via the Insights Menu
• Video Tutorial 6 | List Creation via the Data Filter
• Video Tutorial | Loading a Non-Customer (Prospect) List

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• 2.10 Release Notes
• 2.9 Release Notes
• 2.18 Release Notes
• 2.12 Release Notes
• 2.16 Release Notes
• 2.13 Release Notes
• 2.17 Release Notes
• 2.15 Release Notes
• 2.11.1 Release Notes
• 2.4 Release Notes

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